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FAQs

Find answers to your questions about contacting us and our support services.

How is Ploomo Different?

We live it.

At Ploomo, we don’t just sell a system—we use it ourselves. Our approach isn’t some theory cooked up in a boardroom. It’s the by-product of lessons learned in the trenches.

We’ve built companies in hospitality, cleaning, and even wagering—every one of them runs on the Ploomo system. Why? Because we know it works.

Imagine a hedge fund manager pitching you their investing strategy… but they’ve never used it with their own money. Alarm bells, right? Exactly. That’s why we walk the talk.

And here’s the kicker: Unlike leadership development coaches, we don’t just give you workshops and wish you good luck. We bring technology and data tools that let you see the shift happening—tracking team engagement and performance as it evolves.

We don’t stop at delivering candidates like recruiters do. We help you design roles, define attitudes, align your team, coach you on terminating in probation, and monitor the results to ensure long-term success.

Put simply: We don’t gamble. We build systems that win.

Are you the same as a recruiter?

Is McDonalds the same as Nobu? They both serve food…

Recruiters are focused on one thing: filling seats and praying the candidate makes it through probation. They run a process, place a candidate, and move on to the next client. Their job is about speed and volume, not necessarily finding the right person for your business.

At Ploomo, we approach things differently. Think of us as architects, not contractors. We don’t just run a generic process; we design a hiring system specifically tailored to your business.

Here’s how we’re different:
- We align roles with your long-term goals.
- We identify the attitudes and behaviours that lead to success in your team.
- We use advanced tools, psychology, and coaching to create a predictable and effective hiring process.
- This might sound crazy.. we even coach you on how to fire during probation.

Our focus isn’t just on filling a position—it’s on helping you build a high-performing, engaged team that fuels your business growth.

Every part of our system is designed to deliver these outcomes.

If you’re ready to move beyond the “just fill the seat” mentality, we’re here to help

Do you work with big or small companies?

Do you care about building a team that drives growth and delivers results?
We can work with you.

Do you understand that your employees’ performance directly impacts your profits?
We can work with you.

Do you want to skip the guesswork and finally hire, grow, and align your team with clarity and confidence?
We can work with you.

It doesn’t matter if you’re a small, 2-person family operated business or a 2,000-person multinational—we’ve helped businesses at both ends of the spectrum.

With people scientists, data experts, developers, hiring pros, and psychologists on our team, we bring the expertise to tackle your challenges and unlock your team’s potential—no matter your size.

If you’re ready to take your people and your business to the next level, let’s get started.

Can you guarantee results?

Absolutely. We don’t believe in empty promises or crossing our fingers and hoping for the best.

At Ploomo, we back what we do with guarantees for our services. Whether it’s helping you find the right people faster, aligning your team for better performance, or giving you clarity on what makes someone great in your business, we set clear outcomes—and if we don’t hit them, you don’t pay.*

We’ve refined our approach over years of experience, and we know it works. Once you see it in action, you’ll know too.

Because when it comes to building high-performing, happy teams, we don’t gamble.

*There are conditions around this, we’re not martyrs.

Can I get your help to do all or some of this stuff for me?

Absolutely. Whether you need help finding the right people, growing the people you already have, or stepping back to strategize your entire people strategy—we’ve got you covered.

We can work with you to:
- Pinpoint and hire the right candidates with our proven attitude-first approach.
- Help your existing team level up with coaching, frameworks, and leadership development.
- Build a rock-solid people strategy that combines hiring and growth to deliver huge, sustainable outcomes.

Think of us as your partner in building the kind of team that fuels growth and makes your life easier.

If you’re ready to skip the guesswork and fast-track your results, let’s chat.

Can I hire you to coach me?

Absolutely!

But here’s the thing—we don’t believe in cookie-cutter programs or one-size-fits-all coaching. Before we dive in, we’ll take the time to understand your business, your team, and where you’re headed.

Why? Because the best way to get you where you want to go is clarity. Once we know where you want to go (and what’s holding you back), we can figure out the smartest way to help you achieve your goals—we have systems that combine coaching, technology, data, and frameworks.

Our mission is simple: to get you from where you are now to where you want to be—faster and with less stress. Let’s chat about how we can help.

I’ve used psychometric tests before, and they didn’t work. Do you use them, and why would yours be any different?

Here’s the problem with most psychometric testing: Businesses often use them as a standalone solution, expecting the test itself to transform their hiring process. But a psychometric test is just a tool—it’s not the solution.

Years ago, we sold psychometric tests as a standalone product, and here’s what we learned: The tests alone rarely deliver meaningful results. Why? Because interpreting the results and applying them effectively as part of a broader system is where the real value lies.

So yes, we do use psychometric testing—but only as one part of our comprehensive Attitude-Finding Hiring System.

Here’s how we approach psychometric testing as part of a bigger picture:
- We analyse and interpret the results, so you don’t have to.
- We connect the data to your specific hiring goals and team needs.
- We apply the insights to create actionable strategies that improve hiring outcomes.

You can think of a psychometric test alone as just like getting an X-ray for an injury and expecting it to fix the problem.

Sure, the X-ray can show you what’s wrong—but unless you’ve got the expertise to interpret it and treat the issue, it won’t help. You’ll just end up frustrated, blaming the X-ray machine, and swearing off the tool entirely.

Psychometric testing isn’t the magic bullet—it’s one piece of the system. By combining it with hiring strategy, behavioral assessments, psychology-driven interview approaches, coaching, and proven frameworks.

We have built a system the finds you the people you need so you don’t have to waste your time becoming an expert in profiling people.