TLDR: This case study explores how Ploomo helped one client quantify the value of their initiative to enhance their onboarding process by marking the event and comparing impact through live sentiment data.
Leaders are often seeking innovative ways to implement changes and make improvements to increase team performance. However, these changes often bring about intangible effects, making it challenging to measure their true impact and demonstrate the value of initiatives.
Traditional metrics such as annual engagement or retention rates may not provide the nuanced insights required to assess the effectiveness of these changes.
We’ve experienced the same frustration and difficulty that teams face when trying to showcase the impact of hard work and innovation, so we developed a new approach that can help you quantify the value of your initiatives effectively.
The Challenge: How Do You Show an Initiative Worked?
One of our clients, a forward-thinking organisation, recognised the need to enhance their onboarding process. However, they faced the same problem many teams encounter: how could they measure the impact of their revamped onboarding process effectively? How would they show it had positive impacts?
The Solution: Marking Events & Using Data to Measure Impact
With Ploomo, our client was able to mark the initiative in time and compare the experiences of employees who had undergone the old onboarding process with those who had experienced the new and improved version.
The data told a compelling story.
By comparing the sentiment data from both groups, the client was able to see a clear difference in the experiences of employees under the new onboarding process. This positive shift in sentiment was quantifiable and demonstrated a significant improvement in the onboarding process.
The Impact: Demonstrated Value of the Improvement
The client could confidently attribute the positive changes in employee sentiment directly to the revamped onboarding process, providing clear evidence of the initiative's success.
Ploomo offers a fresh perspective on measuring the impact of changes and improvements by leveraging real-time sentiment data and event marking. This approach allows teams to gain actionable insights and demonstrate the value of their initiatives with clarity and precision.
